The internationally recognized standard guarantees professional, reliable and customer-oriented continuous access to all our services. It covers a complete portfolio of activities from the purchase and sale of hardware, software and IT services, project management, provision of service services, operation of the HelpDesk, remote administration, supervision and related activities.

It represents a professional approach to managing IT services with an emphasis on stability, security and high quality for the customer. Ensures efficient management of the entire IT service lifecycle and promotes transparency, measurability and continuous improvement. It applies to the comprehensive outsourcing of information infrastructure, including end devices, network infrastructure, helpdesk, application operations and related services.

It ensures systematic protection of information assets with an emphasis on confidentiality, integrity and availability of data. It provides a clear framework for managing security risks and strengthens customer confidence in the secure processing of information. It covers the delivery and operation of IT infrastructure for customers as well as an information security management system supporting cloud environments and other services.

Our environmental strategy is based on accountability to society and future generations and emphasizes sustainable development, efficient use of resources and minimization of environmental impacts. We systematically optimize digital services and responsible process management in order to contribute to the sustainability and trust of our customers and business partners in the long term.