The Information Technology Infrastructure Library (ITIL) methodology provides a framework for managing IT services that ensures their alignment with business needs and supports continuous improvement. In the context of project management, ITIL helps define processes for managing incidents, changes and configurations, which is essential when implementing new solutions.
The PRINCE2 (Projects IN Controlled Environments) methodology is a structured approach to project management that focuses on clearly defined roles, responsibilities and risk management. PRINCE2 supports phase-based project management, allowing for better control over progress and flexible response to changes. The combination of ITIL and PRINCE2 provides a robust framework for managing ICT projects that ensures effective coordination, transparency and achievement of set objectives.